Return and Refund Policy
At Openly Gay Animals every item is made on demand just for you. Because of this, we are unable to accept returns or exchanges unless there is a defect or error with your order. Please review our policy below:
Returns & Exchanges
• Since we don’t hold inventory, we cannot accept returns or exchanges for reasons such as wrong size, change of mind, or buyer’s remorse.
• Please check our size guide carefully before ordering to ensure the best fit.
Defective or Incorrect Items
If you receive an item that is misprinted, damaged, or incorrect, we’ll make it right! Here’s what to do:
1. Contact us within 7 days of receiving your order at contact.oganimals@gmail.com
2. Include photos of the issue (wrong item, damage, print defect, etc.).
3. Once we review your request, we’ll send you a free replacement or offer a refund if necessary.
Exchanges
• If you need a different size, we’re happy to print a new one, but the original item must be returned at your expense.
• Once we receive your return, we’ll process a new order for you.
Cancellations & Changes
Because all items are made to order, we can’t modify or cancel orders once they are in production. If you need to make a change, please contact us within 12 hours of placing your order.
Need Help?
If you have any issues with your order, email us at contact.oganimals@gmail.com We’re happy to assist!